Privacy Policy

Who We Are

Lighthouse Counsel is a strategic advisory firm based in Ottawa. We are responsible for the personal information collected through this website, and we handle it in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

This website has no forms of its own. We collect only what we need to respond to you and prepare for a consultation.

• Details you enter when you book a consultation through Cal.com, such as your name, email address and anything you choose to share about your needs.
• Emails you send us, including your contact details and anything attached.
• Basic technical information from your browser, such as device type and pages visited, reviewed in aggregate.

We don’t ask for sensitive information through this website. Please hold confidential material until we’ve spoken.

How We Use Your Information

• To reply to your emails and schedule consultations.
• To prepare for, and follow up on, consultations you’ve requested.
• To understand how the website is used, so we can improve it.

We don’t sell personal information, and we don’t use it for marketing without your consent.

Booking a Consultation

Consultations are booked through Cal.com, a third-party scheduling service. The details you enter are processed by Cal.com under its own privacy policy and shared with us so we can prepare. Cal.com may store this information outside Canada.

Emailing Us

The Send an email button opens your own email app. Messages you send come straight to our inbox and are stored by our email provider. We use them only to reply to you and to follow up on your enquiry.

Cookies and Analytics

This website uses a small number of cookies to keep it working and, with your consent, to measure visits in aggregate. You can decline non-essential cookies, or clear them at any time in your browser settings.

Sharing Your Information

We share personal information only with the service providers who run this website, our scheduling and our email, and only as needed for that purpose. We may also disclose information where the law requires it.

Storage and Security

We use reasonable administrative, technical and physical safeguards to protect personal information. We keep it only as long as we need it for the purposes above, or as the law requires.

Your Choices

You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to our using it. We may need to confirm your identity before acting on a request.

If you aren’t satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

Questions About Privacy

For questions about this policy or the personal information we hold about you, email us directly.